“We’re not in the brick-and-mortar business, we’re in the people business.”
And have been for one hundred years—and counting. Tanner Insurance is now in its fourth generation of familial leadership. That’s quite a milestone, particularly in such a volatile industry. Still, Tanners have been underwriting Ottawans through the Great Depression, World War Two, the anything-goes Sixties, and into the tech-happy Eighties. In 1990, the company’s current head, Steven Tanner, joined its ranks. Even he has seen a lot of changes.